A selection of projects :
Interpretive Planning
For: MuseumsPartner, Innsbruck, Austria
Product: Interpretive concept for the exhibition, Otzi the Iceman, Bolzano, Italy
Services: Provided interpretive planning services for the development of a major travelling exhibition intended for North American audiences.
Visitor Experience Renewal Plan for Grenfell Historic Properties, Newfoundland Canada
For: Grenfell Historic Properties, St. Anthony, Newfoundland
Product: Visitor experience and exhibit master plan
Services: Led a team of exhibit designers, interpretive planners and writers to develop a master plan for renewing the exhibits and visitor experience of the interpretation centre, historic house museum, trails, and connecting landscape that comprise Grenfell Historic Properties.
Experiential Product Development
For: Ontario Highlands Tourism Organization
Product: Training workshop for tourism operators
Services: Produced and delivered a hands-on workshop aimed at helping tourism operators develop successful visitor experiences.
Best Practices at World Heritage Sites: Tourism-based Comparative Analysis
For: Industry Canada, Tourism branch
Product: A report on best practices with recommendations
Services: Conducted research and interviewed informants to produce a set of best practices for World Heritage Sites to maximize their tourism potential. Undertaken in partnership with the Economic Planning Group.
Marine Protected Areas: Visitor Experience and Interpretation Opportunities
For: Parks Canada
Product: A catalogue of international best practices
Services: Researched and compiled a report on best practices employed around the world for enabling visitors to experience, enjoy and learn about marine environments.
Red Bay Basque Whaling World Heritage Site, Labrador Canada
For: Town of Red Bay, Labrador
Product: Visitor Experience Master Plan
Services: Assembled and led a project team of exhibit designers, interpretive planners, writers and tourism experts on the creation of a master plan to guide investments aimed at enhancing the visitor’s experience of this world-class historic site.
Vimy Ridge National Historic Site, Vimy, France
For: Public Works and Government Services Canada, and Veterans Affairs Canada
Product: Scoping Study for new Visitor Centre and interpretive exhibits
Services: Led a Parks Canada team of designers and subject experts to produce a scoping document preparatory to constructing a new visitor reception facility and exhibits at Vimy, France.
Visitor Experience training programs and toolkits
For: Parks Canada, Gatineau, Quebec
Product: An assortment of workshops, seminars, training modules and toolkits aimed at building capacity in marketing and visitor-experience best practices across the Parks Canada organization.
Services: Innovated strategies for coaching and instructing staff across Canada on practices to improve the market competitiveness and visitor enjoyment of national parks, historic sites and marine conservation areas.
The Mysterious Bog People, international major exhibition
For: Canadian Museum of Civilization, Gatineau, Quebec
Product: Award-winning major international travelling exhibition developed in association with two European museums and the Glenbow Museum.
Services: Provided interpretive planning services to the international project team on behalf of the Canadian Museum Civilization.